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Locked

‎11-24-2019 10:48 PM

HP Recommended
Product: HP Notebook
Operating System: Microsoft Windows 10 (64-bit)

This happens when it automatically locks and I want to use it again, does anyone know what I can do? To remove that I have to "suspend" and activate it again.

 

 

IMG_20191124_221943.jpg

IMG_20191124_221949.jpg

 

2 REPLIES 2

‎11-24-2019 11:28 PM

HP Recommended

Hi,

Is the computer completely updated?

You can follow this guide to completely update (at least the graphics drivers). The latest version of Windows 10 is 1909.

https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/New-notebook-running-slow/ta-p/7057949

 

Hope it helps,

David

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‎12-02-2019 09:25 AM

HP Recommended

Yes, is up to date. 

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