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JnGBarrett
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Docking stations

HP Recommended
Pavillion Laptop 15-cs3XXX
Microsoft Windows 10 (64-bit)

The laptop my wife and I have are the same and both have a USB C port on the side of the laptop. When I connect a docking station to either unit the display says Input Signal not found. I figured it would be a plug and play scenario. 

 

We both want to use two screens on the laptop and the HDMI port on it works great like it should, but when a docking station is connect it like nothing happens. 

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banhien
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Message 2 of 2
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HP Recommended

@JnGBarrett 

 

What EXACTLY are your Pavillion Laptop 15-cs3XXX machines ? Not all USB-C ports are the same.

 

Please use the following way to find out the model/product of your machines


                   https://support.hp.com/us-en/document/c00033108


Regards.

BH
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