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‎02-18-2021 10:09 PM

HP Recommended
Product: HP ENVY x360 Convertible 15m-ed0xxx
Operating System: Microsoft Windows 10 (64-bit)

Interested in purchasing a pen to use on my laptop and need to know if it has microsoft pen protocol 

1 person had the same question
5 REPLIES 5

‎02-21-2021 12:46 PM

HP Recommended

@sd2su

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need the product number of your computer.

 

Follow the steps in the below article to find the product details.

 

https://support.hp.com/us-en/document/c03754824

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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‎03-02-2021 07:37 PM

HP Recommended

Hello, my product number is: 9HP24UA#ABA

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‎03-10-2021 12:48 PM

HP Recommended

@sd2su

 

Thank you for the information.

 

Your computer doesn't support pen input as the display on your computer doesn't have a touchscreen.

 

I hope that answers your question.

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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‎03-10-2021 07:43 PM

HP Recommended

My laptop is a touchscreen though

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‎03-11-2021 07:31 AM

HP Recommended

@sd2su

 

Below are the two supported pens on your computer.

 

Zenvo pen in natural silver ƭnish with cable L95614-001

Zenvo pen in sky black ƭnish with cable L95615-001

 

I hope that answers your question and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
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