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Message 1 of 2
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Does you PC blinks for a second when you plug in or out? How can i solve this?

HP Recommended
15dw-0006nt
Microsoft Windows 10 (64-bit)

Hi, i have a problem that i found out recently. I have bought an HP 15dw-0006nt a few ago and nowadays the screen blinks for a second when I plug in/ out the charger. The charger works completely fine, mp PC charges fastly bu I am concerned this might lead into a bigger problem. The guarantee is valid so should I take my PC to service? Has anyone experienced this and knows why it happens? Thanks in advance.

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@GizemSahin Welcome to HP Community!

 

I understand that the PC blinks for a second when you plug in or out.

 

Please perform the below steps and check.

 

Hard Reset:

1) Shutdown the computer.  

2) Unplug all the Adapter and peripherals connected.  

3) Remove the Battery. ( not for Built-in Battery computer ) 

4) Press and hold down the power button for 15 to 20 seconds.  

5) Plug-in the Adapter and put the Battery back into the computer if it's a (removable battery)

6) Try to turn on the computer and check, If the issue persists continue next step

 

Set BIOS default and restart:

  1. Restart your notebook.
  2. During startup, press F10 repeatedly until the BIOS menu is displayed.
  3. Once the BIOS menu is displayed, press F9 to restore factory defaults.
  4. Select Yes to confirm.
  5. Press F10 to save changes and exit.
  6. Select Yes to confirm.
  7. The computer restarts using the default settings.

Please connect the laptop to the external display and check.

 

Keep us posted,

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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

 

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