06-30-2020 06:02 PM
I have an HP Envy 15t - P/N W0Q65AV and I want to set it up to work dual external monitor and was wanting to know if I can do that using 1 - HDMI (I know it works) and 1 - USB-C adapter. It doesn't look like the USB-C supports thunderbolt (my USB-C thunderbolt to HDMI adaptor works on another laptop w/ thunderbolt but not this one), but not sure if another USB-C adapter may work and what I should look for.
Thanks in advance!
07-04-2020 05:44 PM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:
Select a connection type based on your second monitor.
Monitor: VGA or DVI cable
TV: Video (composite) or S-video cable
High Definition TV: DVI or HDMI cable
Connect the TV or monitor to the computer using the cable you chose.
Connect a power cable to the TV or monitor, and then turn it on.
TV connections only: Change the TV video input source to match the video source connection from the computer (Line-1, Video-1, HDMI, etc.). Refer to documents that came with the TV for instructions.
Depending on the TV, the image quality might not be as good as that of a monitor.
Turn on the computer.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
I am an HP Employee
07-06-2020 09:20 AM
Thanks for your response, but it didn't actually address my question. You're response appears to be canned response on how to connect an external monitor. If you'd re-read my question. I'm asking if the USB-C of my particular module can be used to connect to an external monitor, as I want a dual EXTERNAL monitor setup, not the simple connecting and using an external monitor which is what you've described.
I already use my HDMI output for one external monitor, and I want to use my USB-C to drive a second external monitor, but before I purchase an adapter, I want to verify that it will indeed drive it. I do not believe that my USB-C supports thunderbolt, at least a thunderbolt based USB-C to HDMI adapter doesn't work with it.