Dual external monitor capable?

[DosPueblos]

PRODUCT NUMBER: 6MW76UA#ABA

I have one external monitor connected via HDMI -> HDMI port from the notebook.  I would like to connect a second external monitor using the USB 3.1 Gen 1 Type-C™ (Data Transfer Only, 5 Gb/s signaling rate) port but so far no luck.  I've connected the HDMI monitor to the notebook's USB-C port via a USB-C to HDMI passive cable then I tried a USB-C Hub cable such as THIS ONE but the second external monitor was not recognized in either case.  I have several questions:

1. Is this notebook capable of supporting two external monitors?

2. Is there a driver that needs to be installed so that the graphics system drives video out the USB-C port? (HDMI, VGA, or DisplayPort output from the graphics system)

3. Does this notebook require some other type of hub for two external monitors to be connected?  (monitors only have HDMI inputs)

[banhien · Accepted solution]

@DosPueblos 

The specs of your machine is

   https://support.hp.com/au-en/document/c06254897

It ONLY has

       1 USB 3.1 Gen 1 Type-C™ (Data Transfer Only, 5 Gb/s signaling rate) port

And this port does not support USB-C to HDMI

3.  If you wish to have 2 or more external monitors, please enter your requirement on the following link and it will find for you few options on market today including some HP products:

        https://www.displaylink.com/products/universal-docking-stations

or try following HP docks

         https://www8.hp.com/h20195/v2/getpdf.aspx/c04168358

Regards

[DosPueblos]

Thank you for your help and links.  To be clear and not to hold you to a particular solution but in general is it correct to say that most/many Docking Stations connect to the laptop via a USB-C then they provide whatever features are advertised for that Docking Station?

[banhien]

@DosPueblos 

I tested many USB type A docking stations and docking stations with proper docking ports BUT for USB-C, people say standard BUT vendors implement different ways (depending on they feel fit) therefore it is much better to wait for things settle down.

>>> USB-C then they provide whatever features are advertised for that Docking Station?

I don't think so. The rule GIGO is there with those pins and cables.

Regards.