I am using an extra monitor and extend the screen. I am multitasking with youtube videos on. Suddenly my laptop screen turned black and I can't control my laptop. I tried closing the lid of the laptop, ctrl+alt+dlt but to no avail. I know that the fact that the laptop still runs because of the youtube audio is still playing. I need to restart the laptop by long pressing on the power button. Are there any solutions to this? My bios and updates are all latest and up to date. Thank you
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