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Elan touchpad apparently has no one-finger edge scrolling

HP Recommended
17-by3613dx
Microsoft Windows 10 (64-bit)

My 17-by3613dx laptop has an Elan touchpad. This apparently has no one-finger edge scrolling capability. Am I missing something?

 

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HP Support Agent
HP Support Agent
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Message 2 of 2
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@Jon_Peltier

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Did this happen after a recent window or software update?
  • Have you made any hardware/software changes?
  • When was the last time it worked fine? Is this first time you're trying to use edge gestures on touchpad?

While you respond to that, let's try these steps:  

  1. Search Windows for TouchPad.

    From the results list click TouchPad settings.

  2. Click Additional settings.

    Clicking Additional settings on the Touchpad window

  3. Open the ClickPad Settings.

    ClickPad settings

  4. Click to highlight Tapping. If the checkbox next to Tapping does not contain a check mark, click the checkbox until a check mark displays to enable tapping.

    Tapping on the properties page

  5. Click the Settings icon  to adjust the tapping settings. You can make the following adjustments:

    • Tap and Drag - Adjusts how you use the TouchPad to drag items on the computer screen.

    • TouchPad Disable Zones Settings - Allows using tapping to enable or disable the TouchPad

    • Top Left Action - Adjusts the length of time the TouchPad is disabled.

    Tapping settings window

  6. Click the Close button to return to the properties screen.

  7. Click the Apply button to apply your changes, and then select OK to exit the properties screen.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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