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HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-ee1000 (2E2L0AV)

Hi,

My son has had the Envy x 360 laptop and the bottom of the display screen looks like it is stained yellow and the area of the "stain" is getting bigger everyday.  Has anyone had this issue and what can be done?

 

1 REPLY 1
HP Recommended

Hi @FLA17,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you.

 

If the corner of your HP Envy x360 screen has a yellowish color, it's possible that there is an issue with the display. Here are a few things you can try to troubleshoot the problem.

 

  • Adjust the color temperature: You can try adjusting the color temperature of your display to see if it helps reduce the yellowish tint. To do this, go to the settings menu on your computer, then to the display settings. Look for an option that allows you to adjust the color temperature or hue, and experiment with different settings until you find one that looks best.
  • Check for updates: Make sure that your computer is up to date with the latest software updates and drivers. Sometimes, display issues can be caused by outdated drivers or software.
  • Clean the screen: If the yellowish tint is only in one corner of the screen, it's possible that there is something on the screen causing the discoloration. Try cleaning the screen with a microfiber cloth and a gentle cleaning solution to see if that helps.

 

I hope this helps. 
 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support 

I am an HP Employee.
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