Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
Envy x360 touch pad goes crazy, doing zoom in and out and moves from one tab to others. It´s very sensitive to noises and small hits near the pc.
it´s worst when the battery is charging. Without any contact with the pad all this things happen.
Also is detecting wrongly the tablet mode. I never switch for the tablet mode but appears a window for choosing for this option.
Finally, just to check, is normally to be overheat when it´s charging?
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
While you respond to that, let's try these steps:
Hard Reset: Follow steps from the link: https://hp.care/2GnkMa8. (Refer to the removable and sealed battery)
BIOS default:(do not skip any troubleshooting steps even if you feel steps are repeating)
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE I am an HP Employee
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