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‎03-31-2020 12:24 PM

HP Recommended
Product: HP Spectre x360
Operating System: Microsoft Windows 10 (64-bit)

I cannot seem to get my laptop to detect a second screen - I am using an official HP USB-C to Multi-port Hub to connect to my second monitor via HDMI and the second screen is not detected

 

I have tried using the screen with another windows 10 device and it works, but for some reason not here - any help?

2 REPLIES 2

‎03-31-2020 04:16 PM

HP Recommended

@SachaG 

 

Does your monitor have DisplayPort (DP) ? If yes, please use USB-C to DP cable directly.

 

Regards.

BH
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‎04-01-2020 01:43 AM

HP Recommended

Unfortunately my monitor doesn't have a display port, and the HP USB-C connector only supports USB / USB-C and HDMI connections - does your answer imply that there is something wrong with HDMI support for the device?

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