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‎10-12-2022 03:36 PM

HP Recommended
Product: HP 15.6 inch Laptop PC 15-e2000 (2K3D8AV)
Operating System: Microsoft Windows 11

I have a HP 15s-eq2142AU laptop...does this model support two external displays?  I can have one operating but not the second display, I could do this easily with my very old and cheaper Acer, I have tried all the settings and nothing works, can anyone answer this issue for me please?

Category:
1 REPLY 1

‎10-12-2022 05:01 PM

HP Recommended

@Paul397 

 

The specs of your machine is

 

           https://support.hp.com/za-en/document/c07970827

 

It ONLY has 1 SuperSpeed USB Type-C® 5Gbps signaling rate port which does NOT support Alt mode nor Power Delivery. You can NOT use it to

  • Charge your machine,
  • Connect to an external monitor with/without hub/dock/adapter

If you wish to connect 2 external monitors (only), you can use


     Monitor 1: HDMI direct cable,

     Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as

 

                                    USB to HDMI Adapter

 

For more connectivity, please use


                         True Universal Docking Stations

 

Regards.

BH
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