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‎10-25-2020 06:35 PM

HP Recommended
Product: HP Pavilion x360 Convertible 14
Operating System: Microsoft Windows 10 (64-bit)

Hi!   I have an HP Pavilion x360 Convertible 14 laptop, and want to extend the laptop to two external displays.    I currently plug one of the HDMI cables (for one of the displays) into the laptop,. and one of the monitors displays.     I bought an HDMI USB-C cable to connect from the additional external display, to the laptop.   When I plug in the cable, nothing happens, and I'm only showing two displays (internal, and the one display) but not the third.   Is this laptop enabled for this functionality?    What am I missing? 

 

Thanks! 

 

Jefe85

1 REPLY 1

‎10-25-2020 10:42 PM

HP Recommended

@jefe85 

 

What is your HP Pavilion x360 Convertible 14 ? It may only have an useless USB-C port therefore you can't use USB-C to HDMI cable.

 

Please use the following way to find out the model/product of your machine


               https://support.hp.com/us-en/document/c00033108


Please do NOT post its Serial number (s/n).


Regards.

BH
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