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‎09-17-2019 12:43 AM

HP Recommended

So i tried SFC and got some corrupted files that the checker couldnt fix. Im copying log file

 

Also my original damaged profile still wont let me copy contents to working profile, the only  profile i can copy is the default one.

 

CBS log

 

 

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‎09-17-2019 04:55 PM

HP Recommended

@arongkatz

 

Seems like the Windows files are corrupted.

 

You can try 3rd party Apps like Transwiz which you can use to help you migrate the User Accounts but please note those are 3rd party apps

 

 

KrazyToad
I Am An HP Employee

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‎09-17-2019 05:25 PM - edited ‎09-17-2019 05:26 PM

HP Recommended

Well since i had the laptop since two weeks ago i just decided to move over to the new user profile where everything is working fine.

 

So how do i get rid of the old non working profile? do i delete the folder or what do i have to?

 

thanks for your patience

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‎09-17-2019 07:10 PM

HP Recommended

@arongkatz

 

You can refer to this link: https://support.microsoft.com/en-in/help/156826/how-to-disable-and-delete-user-profiles for help in disabling or deleting the Profile

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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