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HP Recommended
HP EliteBook 840 G4 Notebook PC
Microsoft Windows 10 (64-bit)

Unable to use fingerprint scanner in 840 G4 even after installing drivers. Please help to resolve

1 REPLY 1
HP Recommended

@Jitendra048 

 

That part is optional, it is for select products only (see page 12 of the manual). Did you buy option to include Finger print reader/censor part for your machine ?

 

If you wish, you can add the reader to your machine using

 

             Fingerprint reader assembly (includes cable) part # 849912-001

 

Manual also shows you how to add

 

Regards.

BH
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