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HP Recommended
HP Spectre x360 - 13t-4000 CTO (ENERGY STAR)
Microsoft Windows 10 (64-bit)

I just need help getting my screen fixed and getting a product key in order to update my laptop. I don't have the box it came with and I got this computer off of Offer Up, so I don't have the purchase receipt either. 

1 REPLY 1
HP Recommended

Hi @Moni1026,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers

Elohi_NR
I am an HP Employee
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.