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Guidelines
Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
HP Recommended
HP Notebook - 15-bw551sa
Microsoft Windows 10 (64-bit)

Anyone know how to fix this? I have wiped and reinstalled Win 10 several times from different sources. But Windows appears to boot and then I see this fuzzy screen. It worked fine before I wiped the hard drive. Is this because some HP drivers are required somewhere? Any help please. Do HP embed some driver or something that is required from the factory???

 

Screenshot_20220128-164447_Video Player.jpg

 

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