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Peter_Dask
New member
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Message 1 of 2
97
Flag Post

GPU driver problem

HP Recommended
HP HQ TRE 71025
Microsoft Windows 10 (64-bit)

i downloaded the newest amd catalyst drivers for my laptop and in the hardware manager show 2 gpus 

1st R4 gpu

2nd amd R5 M330

when they are both activated the laptop is lagging every 3 seconds for 2-3 seconds and the CPU is at 100% usage but everything else work. If i deactivate one of the GPUS that it shows me then it runs very smoothly but it cant detect a second monitor through the HDMI. I reinstalled the windows that it should bring back the drivers that the laptop was using but it didnt fixed it. PLEASE HELP ME !!!!!! 

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
29,155 21,825 1,963 2,169
Message 2 of 2
Flag Post
HP Recommended

@Peter_Dask

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need the product number of your computer.

 

Follow the steps in the below article to find the product details.

 

https://support.hp.com/us-en/document/c03754824

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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