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Al3xMore
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Ghost touch Chromebook

HP Recommended
HP Chromebook x360 - 14-da0021nr
Chrome OS

similar issue wrote in this post

-https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/HP-Chromebook-x360-14-ghost-touch-is...

-updated to Version 88.0.4324.109 (Official Build) (64-bit)

-Issue still exist

-already reset to factory and also try dev mode

-The only solution was to turn off the touchscreen using the ash-debug-shortcuts flag and Search+Shift+T

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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@Al3xMore

 

I reviewed your post and I understand that you are facing issues with the touchscreen.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I see that you have already performed all the relevant troubleshooting steps. I recommend you contact support and they will be able to better assist you in this regard.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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