Ghost touches on my Pavilion screen.

[youssefhusseinn]

Hello!

I have an HP Pavilion X360 Convertible 14-Dh0087ne. Lately a very weird thing is happening to my touch screen. I keep getting random touches in a vertical right about one third from the right of the screen.

As shown in the following video.

https://youtu.be/92zixZqW8-g

My screen wasn't bumped or anything before this started to happen.

Any idea what would cause that? I have all the recent updates installed from Windows 10 and HP Support Assistant.

Thank you in advance.

[The_Fossette · Accepted solution]

@youssefhusseinn

I reviewed your post and I understand that you are facing issues with ghost touches.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you follow the steps in the below article and check if it helps.

https://support.hp.com/us-en/document/c03488148

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Stay Home – Stay Safe

[youssefhusseinn]

I tried them all, but I believe the tip that worked for me was going to the Device Manager, uninstalling the touchscreen driver, then restarting the laptop so that it re-installs. Four days have passed now and it didn't happen again.

Thank you so much!

[The_Fossette]

@youssefhusseinn

Perfect, I am really glad to hear that!

If any other questions arise, please feel free to write back to me.

Cheers!