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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP ZBook 15 G5

Hello HP,

 

I would be really happy if you can give me some tip how to solve such kind of issue as I am troubleshooting it more than 3 hours.

It is about HP ZBook 15 G5. Until now I was working with the Intel graphic card while solving some things and not working with my 3D software. If i have to work with 3D then I am enabling the NVIDIA. Since yesterday, once I disable my NVIDIA Quadro P2000 the connection between my laptop and 1 external monitor is not possible. It seems that the connection to the external monitor is recognized only while using the NVIDIA. As I noticed, it did work in the past without any issues. I am not able to leave the NVIDIA as default and enabled as laptop`s performance is awful and cannot work on this way. Connection from monitor DP to Thunderbolt adapter. What I did until now:

 

Checked all hardware at first.

Uninstalled the both graphic card`s drivers and restarted PC.

Searched for hardware changed in Device Manager.

Updated both drivers from the Device Manager.

Uninstalled both of them and downloaded the drivers - Intel 630 from HP official website, NVIDIA Quadro P2000 from NVIDIA website.

BIOS updated.

Searched for windows update.

BIOS set up - Advanced - Built-In Device Options - Graphics set to Hybrid Graphics, now I am gonna test it with Discrete Graphics. 

 

NO GO!!! Pleaseeee, I need your help!

 

Thanks in advance!  

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