cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
TheWizard12
New member
1 0 0 0
Message 1 of 1
70
Flag Post

Graphics card is not being recognized/detected

‎02-24-2021 03:02 PM

HP Recommended
Product: OMEN by HP 17-cb0040nr
Operating System: Microsoft Windows 10 (64-bit)

My NVIDIA GeForce RTX 2060 graphics card is not being recognized/detected by my OMEN by HP 17-cb0040nr .

I cannot conduct a manual update, because "Display Adapter" does not exist in the "Device Manager".

When attempting to open the NVIDIA control panel, I am prompted with an error message stating "NVIDIA display settings are not available - An NVIDIA graphics card was not detected in your system".

I also tried updating my drivers using the NVIDIA GeForce Experience app, however, it prompts me with "Unable to download recommended driver."

I do not know which driver I should download from the " HP Customer Support - Software and Drivers Downloads" page.

 

Any help would be greatly appreciated!

 

Reply
Category:
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation