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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-24-2021 03:02 PM - last edited on ‎06-25-2021 12:18 PM by Retired

HP Recommended
Product: OMEN by HP 17-cb0040nr
Operating System: Microsoft Windows 10 (64-bit)

My NVIDIA GeForce RTX 2060 graphics card is not being recognized/detected by my OMEN by HP 17-cb0040nr .

I cannot conduct a manual update, because "Display Adapter" does not exist in the "Device Manager".

When attempting to open the NVIDIA control panel, I am prompted with an error message stating "NVIDIA display settings are not available - An NVIDIA graphics card was not detected in your system".

I also tried updating my drivers using the NVIDIA GeForce Experience app, however, it prompts me with "Unable to download recommended driver."

I do not know which driver I should download from the " HP Customer Support - Software and Drivers Downloads" page.

 

Any help would be greatly appreciated!

 

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