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NickyB65
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Graphics

HP Recommended
HP Pavillion dv6 Notebook
Microsoft Windows 7 (64-bit)

Hey there everyone only one problem .... When you right click mouse get the menu highlight what you click on it the highlighted menu part stays there. the only way I have been able to fix or get rid of , is to go thru a screen resulution .  but it does'nt fix the problem permanetly.  i.e.    right click menu comes up click on paste       now the word paste is on my screen where I clicked on it... what should I do... Besides a new computor dont want to hear that. give me solutions please I need some help.

Have a Blessed Day
1 REPLY 1
sandytechy20
HP Support Agent
HP Support Agent
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@NickyB65

 

Welcome to the HP Forums. I would be happy to help you with your HP Pavillion dv6 Notebook. I understand that you are getting issue with mouse and touchpad on the printer and you have already done some preliminary troubleshooting. 

 

Don't worry though as I have a few steps to determine the issue and find a solution as well,

  • Please update the synaptics touchpad driver to fix this issue.
  • Click here and follow the document to update the driver,
  • You can also refer this link for more troubleshooting steps.

Let me know how it goes.

 

Cheers.

Sandytechy20
I am an HP Employee

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