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Jay_01
New member
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Message 1 of 2
117
Flag Post

Green pixels

HP Recommended
I have no idea
Microsoft Windows 10 (64-bit)

Ok so recently my hp dv6 has had green pixels on it and i hope i dont have to get a new panel hopefully its just a loose cable i can still start it and it works but i dont like the pixels and i tried the task manager trick its not drivers refresh rate is 60.. can somebody tell me if its the cables or panel 🤔 

-Update its a loose lcd cable!

1 REPLY 1
praveenbv
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

Hi @Jay_01,

 

Welcome to the HP Support Community.  

 

As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer. 

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.   

 

Have a great day!  

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! 

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