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CalebCC
New member
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Message 1 of 2
106
Flag Post

HDMI Port Will Not Connect to Any HDMI Devices

HP Recommended
Envy x360 15" dr-xxx
Microsoft Windows 10 (32-bit)

HI there,

 

I'm having a problem connecting my x360 to ANY hdmi devices. So far I've tried 3 devices - two tv's one monitor, all of which should be plug and play.

 

When I go into the intel setting it will no detect a second screen. I have the most up to date intel drivers and attempted all available screen refresh rates.

 

Windows screen mirroring does absolutely nothing (but will work for wireless displays).

 

I have used HDMI cables that definitely work and even tried two brand new cables.

 

Help!!

 

 

 

 

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
29,155 21,825 1,963 2,169
Message 2 of 2
Flag Post
HP Recommended

@CalebCC

 

I reviewed your post and I understand that the HDMI port on the computer is not working.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

What is the product number of your computer?

 

Meanwhile, I recommend you update the BIOS and the graphics driver from the below link and check if it helps.

 

https://support.hp.com/in-en/drivers

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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