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Mark1002 Student
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HDMI port stopped working on HP Envy Touchsmart

HP Envy TS15
Microsoft Windows 7 (64-bit)

HDMI port seems to have stopped working. I usually connect to HP Pavilion 23xi screen but my HP Envy does not now detect it. Tried HP Envy on other screens and it does not detect them either. No idea why it stopped working. Not a computer buff so need simple solution ideally!

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HP Support Agent
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HDMI port stopped working on HP Envy Touchsmart

Hi! @Mark1002, Thank you for joining the HP Forums!

 

I understand HDMI port stopped working on your laptop.

 

Please try the following steps mentioned below.

 

Please try with a different HDMI cable.

Make sure the connections are secured.

Try Fn + F4 keys and select the display accordingly.

Try using VGA or DVI cable and check if you are getting a display with any of those ports.

 

If you still have issues it could be an issue with the HDMI port.

Please contact HP support for service options.

 

Link to contact HP: http://hp.care/2bkTGBQ

 

 

 

Have a great day!

Take care! :)

 

 

 

MrRobot
I am an HP Employee

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