12-18-2016 04:30 PM
The problem I have is that I have broken hinges on my laptop. I opened it one day and noticed that one of my hinges was boken, two days later the other one snapped. I saw that other people also had this very same problem. My laptop is only two years old and the warrantee expired last year. This should not have happened! I only used it for school and this is a huge problem for me. How can I get this fixed cause it seems as though this has been an on going problem?
12-18-2016 05:52 PM
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.