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12-13-2020 08:30 PM
Chromeboook gave notice that only 5 min left on battery - then went black - plugged in and when came back on it now flashes off and on -- tried to hold refresh and start - that did not work - then tried the Ctrl-Alt-Shift-R as a last resort based on info online - but came back flashing so it was impossible to even set back up -- Any thoughts on how to fix this?? Have not found any good answers with online searches - Advice appreciated! Thank you
1 REPLY 1
12-22-2020 06:58 AM
Thank you for posting on HP Support Community.
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
- When was the last time it worked fine?
- What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824
Keep me posted for further assistance.
I am an HP Employee
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