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radious15 Honor Student
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HP ENVY 13ab035nf - Connect to two monitors

HP ENVY-13-ab035nf
Microsoft Windows 10 (64-bit)

Good evening!

I have a HP Envy 13-ab035nf from 2017, and I am trying to find a way to connect it to two external monitors at the same time.

 

I have 1 HDMI plug (so one monitor is ok), and 1 USB 3.1 Type-C™ Gen 1 connector. I bought an adapter USB-C to HDMI, but unfortunately it doesn't work, it pop-ups "Display connection might be limited". However, on an HP ENVY 13-ad00XX, the adapter works perfectly.

I read several things online but couldn't find an actual solution to my problem.

Thank you very much for your help! 🙂

Best regards,
(A developer with a two screens need)

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Teacher
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HP ENVY 13ab035nf - Connect to two monitors

Hi Radious,

 

The issue is on your unit  the " HP Envy 13-ab035nf" USB 3.1 Type-C™ Gen 1  is not supporting video output. While the "HP ENVY 13-ad00XX" the USB 3.1 Type-C™ Gen 1  supports (Data Transfer up to 5 Gb/s, Power Delivery, DP1.2, HP Sleep and Charge). with your unit is not working because the USB 3.1 Type-C doesn't have DP "Display port" capabilities.

 

Kind Regards

Thumbs up if I managed to explain you query.

radious15 Honor Student
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HP ENVY 13ab035nf - Connect to two monitors

Hi Spirit92,

Thank you! The info was very hard to find as the USB-C have the same name on the specs...

Anyway, for people having the same question as me, I just bought a classic USB 3.0 to HDMI adapter and it works, I am now connected to two external monitors (one through HDMI and one from the adapter USB 3.0 - HDMI).

I close the topic, thanks!

Best regards,
Radious

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Teacher
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HP ENVY 13ab035nf - Connect to two monitors

Hi Radious,

 

You are more than welcome, Glad that the issue is resolved.

 

Regards,

 

 

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