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HP Recommended
HP ENVY 17
Microsoft Windows 10 (64-bit)

The hinge and the whole casing is coming apart at the right hinge.  I just checked and my warranty expired in June 2020.  Guess i should have took care of it already now i'm probably faced with a several hundred dollar repair - might as well just get something new.  Is there a way to fix this that isn't too expensive?

1 REPLY 1
HP Recommended

@CovertMan

 

I reviewed your post and I understand that the right hinge is broken, and the casing is coming off.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you contact support and they will assist you with the available service options for your computer.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.