cancel
Showing results for 
Search instead for 
Did you mean: 
FlorinDinca
New member
1 0 0 0
Message 1 of 2
97
Flag Post

HP ENVY 360 15-dr1021nn active digitizer screen ?

HP Recommended
HP ENVY 360 15-dr1021nn
Microsoft Windows 10 (64-bit)

Dear  friends,

 

I have a recently acquired a HP ENVY 360 15-dr1021nn  laptop, and I need to know if the touch screen has an active digitizer  tech build in and what pens it is compatible with.  

Is my screen N-trig compatible? 

I have already searched the HP pen - laptop compatibility list and it seems my laptop is not listed. I think it is a pretty new model and maybe that is why. Also taking in consideration the price payed I hope it has one and I can get some pointers on what pen to buy for my daughter on Christmas as she wants to start drawing on the device.

 

Thank you for all your support! 

1 REPLY 1
praveen196
HP Support Agent
HP Support Agent
10,488 10,491 466 734
Message 2 of 2
Flag Post
HP Recommended

@FlorinDinca Welcome to HP Community!

 

I understand that you would like to purchase the pen for the HP ENVY 360 15-dr1021nn.

 

1. HP Pen (Microsoft)

 

1MR94AA

 

SPS: 920241-001 (Dark Ash Silver) / 910942-001 (Natural Silver)

 

2. HP Tilt Pen (Microsoft)

 

2MY21AA

 

HP SPS: 929863-001 (Dark Ash Silver) / 929863-002 (Natural Silver)

 

 

Please refer to the following link supported pen for your product.

 

You could purchase the part from HP, use the HP Parts surfer to identify the part: http://partsurfer.hp.com/search.aspx 

 

And order it via the HP Parts store: https://parts.hp.com/hpparts/CountryChoice.aspx?mscssid=&ccode=ZZ&lcode=ZZ 

 

Or alternatively, Contact HP for setting up an order/service via phone support   

 

 

Here is how you can get in touch with phone support.

 

1)Click on this link - www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 


Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation