cancel
Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 1
53
Flag Post

HP ENVY 360 screen problem at start

HP Recommended

When I start my Envy randomly it will display a pattern on screen and will not start.. I shut off the machine using the power button and wait a while then start again. Generally this start up will be OK. I have run diags on the machine with no reported faults, so I cannot pinpoint what causes this, so wonder if anyone else is seeing the same problem . Operating system is Windows 10 64bit version 20H4 and updated just now. This fault was present when using the previous version 2004 of windows. I have a photo of the screen but can't seem to post it here, but I can email it if it helps.

Mike

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation