05-15-2016 09:30 AM - edited 05-15-2016 09:31 AM
I opened my Hp Envy Ts m6 sleekbook and the screen cracked. It's got a crack from the top left corner diagonally all the way to the bottom of the screen, two coming diagonally down from the right side to the bottom of the screen where it has several smaller cracks meeting all in the same area in all directions . My laptop isn't under warranty anymore and I got it in December of 2013 . How can I go about fixing this, Would hp help? I'm not sure how expensive this is to get fixed. Thank you
05-15-2016 10:25 AM
We are going to need the full model number to be sure and find the right part and we need to know where you live (country).
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Once you are out of warranty, having HP do major repairs is very costly. With luck, we can find the part and you can do it yourself or you can find a local technician. On a touchscreen, the part is going to be $150 or so, and a technican will charge $80 and up.