cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Hasan15
New member
2 1 0 0
Message 1 of 3
119
Flag Post

HP ENVY x360 - 15-aq293ms USB-C does not export video

‎12-17-2020 05:56 PM

HP Recommended
Product: HP ENVY x360 - 15-aq293ms
Operating System: Microsoft Windows 10 (64-bit)

HP ENVY x360 - 15-aq293ms USB-C port can export video to an external monitor? I have tried USB-C to HDMI port but no cable is working to connect an external monitor. How to solve this issue or the USB-C of this model does not work with video output? Can I use a USB to VGA or a USB to DVI to connect an external monitor through a USB port? I do not want to use my HDMI port, anyway.

Reply
2 REPLIES 2
banhien
Level 19
Level 19
88,495 88,380 11,294 24,253
Message 2 of 3
Flag Post

‎12-17-2020 09:16 PM

HP Recommended

@Hasan15 

 

No, its USB-C port does not support Alt mode therefore USB-C to HDMI won;t work. You have to use HDMI port, using USB-A to HDMI adapter your HDMI won't work, you can only use one or the other, you can't use both at the same time. Therefore no point to keep HDMI port away.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Reply
0 Kudos
Hasan15
Author
New member
2 1 0 0
Message 3 of 3
Flag Post

‎12-17-2020 10:17 PM

HP Recommended

@Banhien, thank you very much for your useful information. Is there any way I can connect two monitors at the same time? 

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation