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HP ENVY x360 - 15-w237cl difficulty connecting to Hp Pen

HP ENVY x360 - 15-w237cl
Microsoft Windows 10 (64-bit)

Recently got an HP Pen for my laptop and I am unable to get it to work in any way. In order to get the pen to work the directions in the package told me that all I have to do is insert the battery and then touch the pen to the screen and it should automatically work. As far as I know my laptop is compatible with HP pens. Any help is appreciated.

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HP ENVY x360 - 15-w237cl difficulty connecting to Hp Pen

@rogerfedereryes

Welcome to the HP Community

 

I see that your notebook support Active Stylus.

 

For more details refer to this link: http://h10032.www1.hp.com/ctg/Manual/c06142656 for Maintenance and Service Guide.

 

Refer to this link: https://support.hp.com/in-en/document/c04706945 for Touch Screen Stylus Pen Is Inaccurate or Stops Working.

 

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

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