HP ENVY x360 - 15-w237cl difficulty connecting to Hp Pen

[rogerfedereryes]

Recently got an HP Pen for my laptop and I am unable to get it to work in any way. In order to get the pen to work the directions in the package told me that all I have to do is insert the battery and then touch the pen to the screen and it should automatically work. As far as I know my laptop is compatible with HP pens. Any help is appreciated.

[Raj1788 · Accepted solution]

@rogerfedereryes

Welcome to the HP Community

I see that your notebook support Active Stylus.

For more details refer to this link: http://h10032.www1.hp.com/ctg/Manual/c06142656 for Maintenance and Service Guide.

Refer to this link: https://support.hp.com/in-en/document/c04706945 for Touch Screen Stylus Pen Is Inaccurate or Stops Working.

Keep me posted, how it goes!

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Cheers:)