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Student
Posts: 1
Member Since: ‎10-31-2016
Message 1 of 2 (104 Views)

HP ENVY x360 m6

Operating System: Microsoft Windows 10 (64-bit)

My laptop touch screen was showing some bubbles with flashing touches on the screen. I had to connect it to the external monitor to use it. Can somebody help?

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HP Support Agent
Posts: 3,304
Member Since: ‎08-03-2016
Message 2 of 2 (66 Views)

Re: HP ENVY x360 m6

Hi@REUBEN11406,

 

Thank you for choosing HP Support Forums. Best platform for all sorts of solutions, tips and tweaks to your questions/issues.

 

To have the best experience on HP forum, visit our HP Forums Guide to know more.

 

Display issue. Is that right?

 

Thank you for sharing the issue details. Your effort is much appreciated in trying a different display source (External Monitor). I would like to help you.

 

If your external monitor is working absolutely fine without any issues of bubbles and flashes on it, then I recommend you try reaching out our phone support using the link below link for any warranty related support options.

 

http://hp.care/2bjG4nE

 

Hope this helps. Let me know for more.

 

Happy posting.

 

Resolv_S

 

Glad to help you. I work for HP

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Resolv_S
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