HP ENVY x360

[JamesMalta]

I purchased an HP Envy x360 and was extremely happy with the device for the first two years. In fact, I couldn't stop singing its praises with friends and colleagues to the point where I had half a mind to purchase two more laptops for our business. Now, I understand the concept behind a warranty, but for the monitor to fail and for the resultant technical report to say that this was not a result of damage but component failure has caused me to re-assess the quality of these screens (a crucial component, to say the least), which in my case failed two years and two months into my purchase. In fact I've never had a screen fail on me, not even laptops which on paper are of an 'inferior' quality (not to mention far less expensive). Could somebody please guide me as to what my options are as the cost of repairing the screen I've been told is roughly half the cost of the device, spelling the end of my support for HP products.

For reference, the technical report was carried out by one of the official HP retailers where I live (Malta). 

[Echo_Lake]

@JamesMalta

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