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HP Recommended
Y0K80AA-ABA
Microsoft Windows 10 (64-bit)

I bought the HP Elite USB-C Dock hoping to marry it with a HP Elite X2 1012 G1 tablet.  While it worked okay with a standard 1080 monitor (24" @ 1920x1080), I had issues getting it to support a higher resolution for a 32" Ultrawide monitor.  It seems like this dock should handle it, since my old Microsoft Surface 3 dock from 4 years ago suppors it just fine.

 

I upgraded the firmware and driver software from the HP support site, but still no joy.  The max resolution I was able to pull out of it was something strange like 2512x1200.  I tried both the DP and HDMI ports, which both provided the same results.

 

If anyone has ideas, please let me know!

 

Regards,

Waynesters

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