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‎05-25-2020 01:56 PM

HP Recommended
Product: HP Envy 6-1254er
Operating System: Microsoft Windows 8.1 (64-bit)

Will my laptop work with a monitor with a screen resolution 3840x2160 ?

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-25-2020 02:42 PM

HP Recommended

@mikx 

 

Its specs

 

    https://support.hp.com/au-en/document/c03653075

 

No, its HDMI port only supports 1920 x 1080 @ 60Hz. You need to buy more hardware and the easiest way to buy is to use USB 3.0 adapter/dock. One example

 

          https://www.amazon.com.au/StarTech-com-External-Monitor-Graphics-USB32HD4K/dp/B00OD37KHG

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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1 REPLY 1

‎05-25-2020 02:42 PM

HP Recommended

@mikx 

 

Its specs

 

    https://support.hp.com/au-en/document/c03653075

 

No, its HDMI port only supports 1920 x 1080 @ 60Hz. You need to buy more hardware and the easiest way to buy is to use USB 3.0 adapter/dock. One example

 

          https://www.amazon.com.au/StarTech-com-External-Monitor-Graphics-USB32HD4K/dp/B00OD37KHG

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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