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HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-ey0000 IDS Base Model

Sometimes my HP Envy switches to tablet mode during sleep mode. Even if I log in using the touch keyboard, I cannot see how to switch it back to desktop mode. I end up having to restart the laptop. Sometimes that doesn't even work the first time.

 

I have Windows 11 so the Windows 10 solutions do not work. I have tried Settings > System, but there is no Tablet Mode option. I have looked in the Action menu and there is no tablet mode option. I have tried the run menu way to directly open Tablet mode, but it just takes me to Recovery mode.

 

I have also tried opening and closing the lid, flipping the keyboard all the way around and back, switching between landscape and portrait, anything that might normally make the laptop switch between desktop and tablet mode.

 

I'd be OK with just completely disabling tablet mode since it's not something I use.

2 REPLIES 2
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Hi @Tpip,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Fabulous analysis. Spectacular diagnosis of the issue before posting. Kudos to you for that. You've done a remarkable job performing the steps. 

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Elohi_NR
I am an HP Employee
HP Recommended

Cab you help me with this issue as well, my problem is the exact same as this person's

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