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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-16-2021 09:17 AM

HP Recommended
Product: HP Envy X360
Operating System: Microsoft Windows 10 (64-bit)

I have a HP Envy X360 13" and have been trying to get dual monitor support through the USB-C port with generic (Vako) dual HDMI Dock. After updating the bios and installing HP universal dock driver (noted that this is based on Display Link so pretty generic for all docks), finally managed to get display extended on both monitors and laptop screen, however if I just want to use the laptop docked (i.e. lid closed and using external monitors, keyboard and mouse only) it seems to have some problems when coming out of sleep - tries to default back to just the laptop screen or no screen and won't pick monitors properly until disconnect and reconnect the dock. Also see issues when laptop tries to wake from sleep if hyper-v is enabled (no display) so is this some sort of bug? I'm guessing this would be an issue with the bios, so is this something that will be fixed with an upcoming bios update? If not is there a workaround?

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