cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
parkergeoff
New member
1 0 0 0
Message 1 of 2
55
Flag Post

HP Inspiron Laptop - connects but won't charge via Philips Brilliance 241B Monitor

‎03-08-2021 06:18 AM

HP Recommended
Product: Pavilion 14-CE3501NA
Operating System: Microsoft Windows 10 (32-bit)

HP Pavilion Laptop won't connect or charge from new Philips Brilliance 241B Monitor, I get error message "Display connection might be limited. Make sure the DisplayPort device that you're connecting to is supported by your PC. Select this message for more troubleshooting info". When I use my other laptop (Lenovo ThinkPad X380 Yoga) it connects and charges without issue.

 

I can connect my HP to Philips monitor via HDMI, but it does not charge.

 

Grateful for any help. Is the HP Pavilion compatible with the Philips Monitor for charging and what do I need to do in Settings? Have tried to sort but no luck.

Reply
1 REPLY 1
WAWood
Level 16
Level 16
30,513 30,420 2,778 6,714
Message 2 of 2
Flag Post

‎03-08-2021 07:59 AM

HP Recommended

@parkergeoff 

HP does not sell "inspiron" laptops; those are sold only by Dell.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation