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HP Laptop Brightness key not responding

HP Recommended
HP Spectre x360 - 13t-aw000 CTO
Microsoft Windows 10 (64-bit)

Hi,

I am facing an issue with brightness on my HP laptop (HP Spectre x360 - 13t-aw000 CTO).  I tried to look for hotfix drives on the website with my operating system, but I was not able to find the drive. Can anyone please help me with resolving the issue?

 

Laptop Specifications:

Product number: 8NS97AV

13.3" diagonal FHD IPS BrightView micro-edge WLED-backlit multitouch (1920 x 1080)
1 TB PCIe® NVMe™ M.2 SSD
Intel® Wi-Fi 6 AX 201 (2x2) and Bluetooth® 5 Combo
Windows 10 Home 64 Plus (windows 10  version 2004 64 bit)
HP TrueVision HD IR Camera+dual array digital microphone(NSV)
Intel® Core™ i7-1065G7 (1.3 GHz, up to 3.9 GHz, 8 MB cache, 4 cores)+ Intel® Iris® Plus Graphics+16 GB Memory (onboard)
HP Pen (natural silver)
 
 
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