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‎04-20-2024 05:57 PM

HP Recommended
Product: HP Spectre x360 16 inch 2-in-1 Laptop PC 16-aa0000 IDS Base Model
Operating System: Microsoft Windows 11

Spectre x360 part number 7M3K7AV

 

Issue: I ordered a pen with my notebook. It has never worked consistently. It connects and may work for a while. But then it starts disconnecting. I fully charged it and made sure that relevant device drivers were at the latest versions.

 

The remote HP tech support person was not able to help.

 

Anyone else experience this?

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