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Message 1 of 2
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HP Notebook 17 (product# 3TT03UA) has broken hinge. Have partial separation of screen from keyboard

HP Recommended
Microsoft Windows 10 (64-bit)

My warranty has expired. I need to fix the hinge holding my notebook's screen and keyboard together. Do I need to buy a carepack before calling HP?

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HP Support Agent
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Message 2 of 2
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HP Recommended

@Golfer-5

 

I understand your concern and I have brought your issue to the attention of an appropriate team within HP.

 

They will likely request information from you in order to look up your case details or product serial number.

 

Please look for a private message from an identified HP contact.

 

Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

https://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/How-To-Send-A-Private-Messa...

 

Thank you for visiting the HP Support Community.

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