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HP OMEN 17

HP Recommended
HP OMEN 17 CB0009NT
Microsoft Windows 10 (64-bit)

Hello. First, good day. I am writing you from turkey. I bought hp omen 17 cb0009nt model laptop with serial number [edited]. But I realized that they sent me a broken laptop. I paid about 1800 dollars. There is no one here to help me. I want to ask you this? Why are you sending defective laptop to Turkey? And why are your authorized services not interested in us?

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HP Support Agent
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HP Recommended

@Teroy I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

 

Please look for a private message requesting additional information. 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community. 

Riddle_Decipher
I am an HP Employee

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