08-14-2019 03:58 AM
I bought the pen for my laptop (HP Pavilion x360 Convertible 15-cr0xxx)
the laptop is on the compatibility list of the pen
however stylus can not write on screen, and the screen doesn't recognize it,
The pen is connected to the computer via bluetooth, but it doesn't work anyway.
there is way to solve it?
iv'e bought it frome here:
08-16-2019 01:13 PM
As per the HP compatibility list you can use either the HP Pen (Microsoft) or HP Tilt Pen (Microsoft)
Please refer to this Link: https://support.hp.com/in-en/document/c05166879
Hope this helps
Thank you 😊
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I Am An HP Employee