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‎02-04-2021 03:28 AM

HP Recommended
Product: HP Pavilion 15-bc021tx
Operating System: Microsoft Windows 10 (64-bit)

I would like to buy a new monitor but I'm not sure. Does my laptop (HP Pavilion 15-bc021tx) support an external monitor at 4K 60Hz?

 

Please help

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-06-2021 02:25 PM

HP Recommended

@jakkapan

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, After reading your post, I did go through the Maintenance and Service Guide of your product and found that this model computer HDMI v2.0 supporting up to 4096 × 2160 @ 60 Hz.

For more details, I would request you to contact our Shopping site and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎02-06-2021 02:25 PM

HP Recommended

@jakkapan

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, After reading your post, I did go through the Maintenance and Service Guide of your product and found that this model computer HDMI v2.0 supporting up to 4096 × 2160 @ 60 Hz.

For more details, I would request you to contact our Shopping site and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No
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