10-19-2019 04:23 PM
I haven't done any recent app installations.It was kept in sleep mode for 24 hours after that swiching on power will also lead me to sleep condition only.There are no changes or movements on the screen,it is permanent black.
10-22-2019 06:03 AM
Welcome to the HP Support Community!
I reviewed your post and I understand that the computer is not booting to Windows.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you follow the steps in the below article and check if it helps.
Let me know how it goes and you have a great day!
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